Privacy policy
What we collect
We collect the information needed to process and ship your order: name, shipping and billing address, email address, and order history. Payment card details are processed by our payment provider and never stored on Celluvex systems.
How we use it
Order information is used to fulfil purchases, provide shipping updates, respond to support requests, and meet tax and accounting obligations. We do not sell or rent personal information to third parties.
Cookies
The storefront uses strictly necessary cookies to keep your cart and session working. No third-party advertising trackers are used.
Retention and access
Order records are retained as required by Canadian tax law. You may request a copy of the personal information we hold about you, or ask for its correction or deletion where the law allows, by contacting us at the address on your order confirmation.